We do not give discounts or refunds due to weather. All inflatables must be deflated in winds 20 mph or more. Rules are located on invoice and or equipment. Call the emergency line before operating equipment if you do not receive an invoice or if rules are not posted on equipment. Customers are responsible for any licensing or permits required for event. Additional insurance requests must be submitted in writing 5 days prior to event with the name and address. Equipment and supplies should be checked BEFORE and AFTER use for shortage or damage. Notify MonkeyJoesToGo Services immediately for repair or replacement. No claims can be honored after the event. MonkeyJoesToGo does not refund or restock concession and carnival supplies. Charges will be imposed to repair or replace items due to abuse, loss, misuse, overload, negligence, or dirty equipment. All prices are for time out on rental whether used or not. Non-refundable deposits are required for all rentals. Rentals require payment in advance. Payment by Visa, Master Card, Discover, Cash or Money Order. NO PERSONAL CHECKS! For the drivers safety, they are unable to make change for cash sales. Drivers are unable to charge credit cards on delivery. All credit card sales must be charged before delivery. Water hoses, gas for generators, scoops, ice for concession machines and concession machines extension cords are not included or provided. Extension cords are only provided for inflatables. Inflatables must be within 100' of a dedicated 20 amp circuit per blower. Ask your event coordinator how many blowers are needed for your event. 12"-24" stakes are used to secure all units. MonkeyJoesToGo is not responsible for damage that could occur due to staking, driving or hand trucking. MonkeyJoesToGo reserves the right to make substitution of equal or greater value on equipment that may be damaged or not returned from previous events. Provided equipment and labor are available. Power is the responsibility of the customer. MonkeyJoesToGo will charge a return trip charge for problems not associated with our equipment. All equipment must be inspected by the customer before signing the rental agreement. Compensation or driver return trips will not be made on equipment found to be unsatisfactory after the customer has signed the rental agreement and the driver has left the event location.
INSPECT ALL EQUIPMENT BEFORE SIGNING THE RENTAL AGREEMENT.
All rental equipment is for amusement purposes, as with all amusement devices there are inherent risks. A MonkeyJoesToGo or Customer attendant(s) are required for all equipment, at all times during operation of equipment.

DEPOSITS A deposit is required in order to guarantee your reservation and send out a driver. Deposits are NON-REFUNDABLE. Provided cancellation is made within the cancellation policy, MonkeyJoesToGo will allow you to reapply your original deposit in its entirety and reschedule your reservation within 30 days of your original event date (the event must be rescheduled within 30 days, it does not have to take place within the 30 day window). MonkeyJoesToGo makes no guaranties that your original equipment will be available for the day you are wanting to reschedule. If this occurs the customer will need to choose an available date or chose another type of equipment. Should you fail to contact us or make arrangements to reschedule your event within 30 days, your deposit will be forfeited.

CANCELLATIONS Deposits are NON-REFUNDABLE. Customers canceling equipment orders upon delivery forfeit their deposit entirely due to contract labor expenses. Customers that would like to view our equipment in person, will need to make an appointment with an Event Coordinator. They will arrange a time and place to view our equipment. Inclement weather cancellation must be made by 8 a.m. the day of the event. Events with delivery times prior to 8 a.m., weather cancellation must be made by 6 a.m. MonkeyJoesToGo has a cancellation mailbox on its voice mail. Once the driver has left the warehouse deposits will not be applied to future events and are forfeited due to contract labor expenses. Upon delivery any outstanding payments are due in full. We will not discount or refund due to weather once delivery has been made.